Testimonials

We obsess over our client experience—and it shows

It’s not just rave reviews. It’s relationships. Our team has been buying and selling homes in New Albany and surrounding neighborhoods for over two decades. We have been very fortunate to help more than 2,000 great families through the real estate process. Here is what they have to say about working with our team.

A Hark

01:25 29 Jun 24

Kandis Hall exceeded all our expectations during our search for a new home. Her exceptional patience, friendliness, and unwavering attention to detail made the entire process smooth and enjoyable. She remained dedicated to our search until we found the perfect home.

Erin Vorisek

19:19 27 Jun 24

We had amazing experience working with Kandis! She was dedicated, thoughtful, and very organized! She was a true professional and was great to work with!

Rui M. Gonçalves

19:36 11 Jun 24

Great experience from start to finish. Tracy West took great care of us.

Mvanstrat

12:16 04 Jun 24

Incredible firm to guide my wife and I on our first time home buying experience. Scott S. was amazing to work with and was always proactive and available at the drop of a hat to take us on showings. Thomas | Riddle Real Estate Group - New Albany Reality was and remains the only logical selection in my opinion if you want to get in the New Albany Market. A+.

Danielle Finck

20:39 24 May 24

My boyfriend and I had the opportunity to work with Kandis Hall. Us being first time home buyers we were unsure how the process worked and we needed guidance through the whole experience. Kandis was there beginning to end to answer ALL of our questions and concerns. We were scared, nervous but excited for this journey and Kandis helped ease the uncertainty we had. We truly appreciate her for her knowledge and confidence in this process and would highly recommend her for any of our family and friends! Thanks Kandis, you’re awesome!Best,Danielle F. and Melvin B.

Trina Moffat

17:44 24 May 24

When we first met Rob, we knew immediately that he was the agent we wanted to handle the sale of our home. His expertise in the market and professionalism are superior! With his personal approach, we felt confident and well-informed throughout the whole process. Rob was a great communicator and he was always quick in responding to our messages and calls. Everyone on his team is top-notch! They were all so kind, patient, and knowledgeable. We didn't have to worry about anything with their expertise. I highly recommend Rob and his team to anyone seeking a dedicated and effective real estate partner. You won't be disappointed. Thank you New Albany Realty!

Diane Elerick

12:27 14 May 24

I recently had the pleasure of working with Kandis Hall in search of my new home in the Westerville area. She was incredibly attentive, patient and always available to address my concerns and hesitations throughout the entire process. She is personable and very dedicated and even dealt with me late in the night to meet a deadline. This has been a stressful transition for me and she kindly guided me. I highly recommend Kandis Hall to anyone in search of a committed and reliable agent. So appreciative of her outstanding service.😊😀😃

Cheryl Mcclellan

15:23 13 May 24

Wow! Tracey West is a wonderful, hard working and very professional agent. She never gives up and moves everything along seamlessly. Heather Graham, in the office is very helpful-developed checklists for us to use as we near closing; sets reminders, etc. I cannot recommend Tracey and the Riddle Agency enough!

Ben Simms

14:44 07 May 24

Great team to work with and navigate the real estate transaction process!

Nitin Sharma

02:09 01 May 24

Kandis is a top notch Real Estate consultant and the best one we have ever worked with. She went above and beyond with her personalized support, addressed every issue promptly and removed all barriers to make every step in the transaction as smooth as possible. She is a rockstar with bar raising attention to detail. Highly recommended!

Kate Lowman

03:06 26 Apr 24

Selling a home with New Albany Realty and Rob Riddle (and team) was a 10/10 experience! We reached out to Rob about four months prior to listing our home because their marketing has always been so impressive. Rob was so knowledgable and helpful as he helped us prepare our home for list. The in house marketing team did a fantastic job of photographing and prepping materials for our listing and showings. Once we went live on listing, Rob and his team communicated with us what to expect and how the showings would go. We actually left town for a few days and the team showed our home over 40 times, including two open houses over the course of 2 and half days. It was incredible! Just 24 hours in, we were deciding with Rob which offer would be our best to accept. Once we were in contract, Andrea from his closing team was incredible in helping us navigate the closing process and communicating with our sellers. We closed seamlessly in 30 days and we have literally never had the sale of our house go more smoothly or quickly! A massive congrats to the entire NA Realty team for an absolute home run in selling our home!

Sarah Bethel

18:33 18 Apr 24

I recently had the pleasure of working with Erin Spalding as our realtor in the search for and purchase of our new home, and I couldn't be more impressed with her professionalism, expertise, and dedication to ensuring a smooth and efficient process from start to finish.Erin's proactive approach and attention to detail were instrumental in helping us find our dream home quickly. She was always available to answer any questions or address any concerns we had, making us feel supported and confident throughout the entire process. Her communication skills were exceptional, keeping us informed of new listings, scheduling viewings promptly, and negotiating on our behalf with skill and finesse.One of the most impressive aspects of working with Erin was her commitment to ensuring a super quick and seamless closing processThank you, Erin, for your outstanding service and for helping us achieve our new house goals.

Craig Corson

19:35 27 Feb 24

Rob, Heather, and the team were instrumental in the successful sale of our mom's home after her move into assisted living. From the initial consultation thru the closing, I couldn't have asked for anything more. Rob provided great advice on some upgrades that would help with maximizing the sale price.The support team was great to work with as well. I felt as if they treated my mom's house the same as they would a house worth three times as much.If you're looking for a realtor, Thomas|Riddle is the best you can find.

Dustin Doherty

01:47 08 Feb 24

I recently had the pleasure of working with Tracy from Thomas Riddle Real Estate Group on the purchase of my new home, and I couldn't be more impressed with the level of service I received. From start to finish, Tracy demonstrated professionalism, expertise, and a genuine commitment to ensuring a smooth transaction.One of the standout qualities of Tracy was their exceptional negotiation skills. They diligently represented my interests, skillfully negotiating various items to ensure I received the best possible deal. Their understanding of the market and attention to detail were evident throughout the negotiation process, resulting in outcomes that exceeded my expectations.Furthermore, Tracy was incredibly responsive and always available to address any questions or concerns I had. Whether it was a late-night email or a weekend phone call, they consistently went above and beyond to provide timely and thorough assistance. This level of responsiveness not only instilled confidence but also ensured that the entire process progressed smoothly without any unnecessary delays.Most impressively, Tracy played a crucial role in ensuring that we closed on time. They meticulously coordinated with all parties involved, including lenders, inspectors, and attorneys, to keep the transaction on track. Their proactive approach and effective communication skills were instrumental in overcoming any potential hurdles, ultimately facilitating a seamless closing process.Overall, I cannot recommend Tracy highly enough. Their dedication, professionalism, and expertise truly set them apart in the real estate industry. If you're looking for a reliable and skilled real estate agent who will go above and beyond to meet your needs, Tracy is the one to call. Thank you, Tracy, for making the purchase of my new home a stress-free and enjoyable experience.

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About Thomas|Riddle Real Estate Group

Expertise that puts you first.

Welcome to Thomas Riddle Real Estate Group, your premier choice for real estate services in Central Ohio. Established in 1998 by Kate and Tony Thomas and based in New Albany, Ohio, our team has been a trusted presence in the local market for over two decades. With a track record of success that includes over 2,000 homes sold and a remarkable $1 billion in total volume, we are proud to be a leading force in the real estate landscape. As a cornerstone of New Albany Realty, we are deeply ingrained in the community, offering unparalleled insight into the local market. We have also established ourselves as leaders in the real estate industry, consistently ranking among the Top 3 selling teams in all of Central Ohio. Our commitment to excellence has made us the go-to resource for all your real estate needs in New Albany and beyond.

Testimonials

We obsess over our client experience—and it shows

About Thomas|Riddle Real Estate Group

Expertise that puts you first.

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